How do I make a purchase on DirtyPilot?Every item is linked to a description and price in the shopping cart. Just click on the thumbnail and “add to cart”. Follow the steps from there. What if I need help with checkout?Email us at info@dirtypilot.com. Someone will get back to you within hours. Return Policy.www.Dirtpilot.com only accepts returns on Products damaged due to shipping. Damaged products may be returned for a replacement or full refund. Please contact us immediately after receipt if your shipment has been damaged. If not contacted within 3 business days of receiving a damaged product then sale is final. All other sales are final. What methods of payment do you accept?We accept most major credit cards through the shopping cart including Paypal. Wire transfers, money orders, and cashier’s checks are accepted, but please email us first at info@dirtypilot.com Do you have a Payment plans?We will try to work with you. Please email us at info@dirtypilot.com if interested. How much is shipping?Shipping is pre-calculated in the shopping cart program. We do our best to make this as simple as possible. There are many different items, size and weights. If you feel the shipping is excessive, please email us at info@dirtypilot.com and we will try to find a shipping solution. How long will it take to ship my order?We typically process orders within 48 hrs. Work from current shows that need special handling can take up to 10 days. When shipping USPS time in transit may vary. International shippingWe use only Express Mail International shipping, originating with U.S. Postal Service. This service is trackable. All items will be shipped with insurance for the full value. Therefore this is the amount that needs to be declared on customs forms. All packages require a customs form with the declared value. Recipient will be responsible for any customs fees incurred in the country of import. Past Show Inventory?We keep past shows live and archive them to the "Previous Show" section. The best way to check on availability is to email us at info@dirtypilot.com. If purchases are made from a "Previous Show" through the cart system money will be held and cards will not be charged until we confirm the piece is available. If it is not, the buyer will be emailed and the transaction will be voided. Where can I actually see the work?We no longer have a physical space. All artwork is showcased online and available worldwide 24/7. Can I submit work for your review?Yes, please do! We love to see new work and will try to respond to all submissions. Can you find me work by a specific artist?Please contact us with you requests and we will try to work with you to find what you need. Do you purchase art from the secondary market?We are always interested in purchases and possible trades. please email us @ info@dirtypilot.com Where are you located?Our offices are located just outside of Boston Ma. Our mailing address is: |
